Website Operations Manager

Responsibilities:

• Ensure the quality of major software releases and patch builds
• Learn products, processes, technology, and apply that knowledge in a productive manner to ensure quality testing of new software releases and support in diagnostics of site issues
• Participate in all phases of the software development process, from design through production
• Assist in organizing and prioritizing bug fixes and enhancements ensuring relevant bugs are assigned and incorporated into appropriate software releases by working closely with developers and project managers
• Participate in build deployment and software releases pushing relevant code to Beta and Production
• Assist in the monitoring of the Beta environment including Beta testing, review and analysis or Beta data to determine quality of released code
• Creating and maintaining comprehensive functional specifications and test case checklists for software releases
• Assist in the development and contribute to library of test plans covering all QA functionality
• Assist in the execution of test cases and managing bug database
• Assist in the monitoring of the Production environment including logs, open tickets, and Beta testing
• Operations issues – triage, research and maintain open issues relating to project, bug and enhancement releases
• Handle other tasks as assigned by the Vice President of Website Operations

Requirements:

• Bachelor's degree or equivalent in business, communications, marketng, or related field and 1-3 years experience in project management or related discipline
• Excellent analytical skills
• Methodical and great time management skills
• Excellent client-facing and internal communication skills with proven experience in people management

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